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TERMS AND CONDITION

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of www.crafttrip.in website.

USER AGREEMENT

This User Agreement contains rules and regulations, policies, terms & conditions and agreement applicable to any person who may access or use crafttrip , including any subdomains, webpages or extension of crafttrip.in ; you hereby agree and acknowledge to be bound by the terms of this User Agreement.

The use of crafttrip and the services provided are subject to the rules and regulations, policies, notices, terms & conditions set forth in this User Agreement. For the purposes of this User Agreement, ‘User’ and wherever the context may require ‘You’ (or any variation thereof), shall mean any natural or legal person who has agreed to become a user of crafttrip by accessing or browsing the Website and/or has registered as a member of crafttrip by submitting identification information/ registration details using the computer system of crafttrip and accepting the electronic record of the User Agreement, has obtained a unique username along and a secret alpha-numerical key (password) for using the Website.

Amendment: NEHA IN TECH (Henceforth referred to as “Company”) reserves the right to change this Website and/or alter the terms and conditions of this User Agreement at any time and retains the right to deny access to anyone who the Company believes has violated the provisions of this User Agreement. You are advised that any amendment to the User Agreement or rules and policies incorporated herein by reference will only be notified on the Website on publicly accessible links and you agree by accessing, browsing or using this website that this constitutes sufficient notice for all purposes against you. The revised version/ terms shall be effective from the time that the Company posts the same on the Website. [In the event, that the User Agreement includes a substantial change, the Company will provide 30 days’ prior notice of such substantial change by posting the same on the Website and also at the email address provided by the User to the Company. For the purposes of this User Agreement, ‘substantial change’ means a change to the terms of this User Agreement that reduces your rights or increases your responsibilities.]

By impliedly or expressly accepting this User Agreement, you also accept and agree to be bound by crafttrip Rules and Policies for Sellers and Buyers as provided from time to time in the following hyperlinks:

crafttrip Policies for Buyers

DEFINITIONS

Payment on Billing:  shall mean a Transaction where the payment for the items purchased is paid through the (i) crafttrp authorized Payment Gateway Facility has opted to deposit the Transaction Price in the bank account of the Company by way of net banking or any other mode of payment and such payment of the Transaction Price is credited to the bank account of the Company within [3] days of booking the Transaction.

Payment on Delivery (COD): shall mean a Transaction where the payment for the items is collected from the buyer by the Logistics Partner at the time of delivering the goods. In this case, the Buyer shall only make payment in cash and no other mode of payment will be accepted. However, this facility is available only in limited cities in India and the Company in its sole discretion and without notice, reserves the right to add or withdraw the cities in which such option may be available. This facility shall not be available for delivery of items outside India.

Delivery: Delivered means physical delivery of the items to the buyer (for which a Transaction Price has been paid by the buyer by Payment on Billing or the buyer has opted for Payment on Delivery, or such other mode of payment approved by the Company on crafttrip.

In Transit: Dispatched all mean that the items (for which a Transaction Price has been paid by the buyer by Payment on Billing or the buyer has opted for Payment on Delivery, or such other mode of payment approved by the Company) have been dispatched by a reputed courier service or by the Logistics Partner at the address communicated by the buyer on crafttrip.

Dispatch Details: means the true, accurate and valid data, information, details or documents as specified by the Company from time to time, which the Logistics Partner is obligated to provide to the Company as proof that the item has been Dispatched and/or Delivered, as the case maybe.

Information: means and shall include any confidential and/or personally identifiable information or other information provided to the Company or other Users of crafttrip at the time of registration, buying process or through any email feature and shall include without limitation your name, email address, billing/shipping address, phone number and banking / financial information.

Issuing Bank in respect of a buyer, means any bank that has issued a Valid Card (credit/ debit/ cash card) to the buyer or the branch of a bank which maintains a valid Bank Account in the name of buyer; with which the buyer makes payment of the Transaction Price. [Currently, crafttrip authorized Payment Gateway Facility supports online bank transfers from the banks that are available while selecting prepay as the payment method. The Company may add or remove or suspend any one or more banks directly or through any payment gateway facilitators, and such change shall come into effect upon the same being posted on crafttrip.]

Logistics Partner: shall mean reputable logistics and courier company(s) appointed by the Company that will provide various services of collection and delivery of items, collection of the Transaction Price from the buyer in case of Payment on Delivery Transactions or such other services that the Company may require.

Transaction: means every electronically generated valid purchase order placed by the Buyer for purchasing the items listed by the Seller on crafttrip.

Transaction Price: means the price to be paid for the items to be purchased by the buyer for every Transaction and which price shall include, if applicable, the shipping charges, insurance charges and all other taxes, duties, costs, charges and expenses in respect thereof as charged by the seller.

Valid Card: means any valid credit card/ valid debit card/ valid cash card or any other card of whatsoever nature issued by Visa or MasterCard and/or by any Issuing Bank or any institution designated to issue such cards and lawfully owned by the User of the card at the time of the Transaction as well as at the time of Refund, if any.

Valid Bank: Account: shall mean a valid and operational bank account in the name of the User of which the User is the rightful and legal owner having the ability to issue cheques / demand drafts and make deposits, which in respect of the buyer shall be referred to as the Buyer Bank Account and in respect of the Seller be referred to as the Seller Bank Account. [Both the Buyer Bank Account and Seller Bank Account are required to be with a branch of a nationalized bank as per applicable Indian laws or other banks which are registered with or approved by Reserve Bank of India and such branch and/or account of the Buyer supports Reserve Bank of India’s electronic / online banking system including, without limitation, National Electronic Funds Transfer (NEFT) and/or Real Time Gross Settlement (RTGS)].

crafttrip authorized Payment Gateway facility:  means the automated electronic payment or collection and remittance facility provided by the Company to Buyers to facilitate purchase of items as well as making payments there for on crafttrip  directly through banks or financial institution infrastructure or indirectly through payment gateway facility providers or through any such facility authorized by the Reserve Bank of India to provide enabling support facility for collection and remittance of payment. [Currently, crafttrip authorized Payment Gateway Facility supports online bank transfers from the banks that are available while selecting the Prepay mode as the payment method. The Company may add or remove or suspend any one or more banks directly or through any payment gateway facilitators, and such change shall come into effect upon the same being posted on crafttrip.]

Right to Refuse and Cancel the Order: crafttrip unconditionally reserves all the rights to refuse and / or cancel any order, either in part or in full without providing any reason to the customer. Under such a situation, the best we would offer is to refund the customer’s money back. crafttrip undertakes no responsibility for any loss, financial or otherwise, incurred by the customer due to such incident. No interest or any other charges will be paid to the customer for their effort and / or cost in originally transferring the funds to us or for the time duration that the funds lie with us.